Why doesn't the Contact Us link on the home page not work?

Actually there isn't a "Contact Us" Link on the home page. There is a navigation tab on the left that says "Contact Us" that when hovered over has two page navigation "flyouts". One Page is OKCMAR Office and the other page is driving directions. Clicking on OKCMAR office will bring you to a page with contact information. You can choose to link to a specific employee by clicking here. Any employee roster with photos will come up. Under the photo is a small envelope which you can use to link to their email address. I checked and it was working just fine.

You can also choose the second link for tech support. I clicked that link and it works just fine as well. How these contact links work is a dialogue box with your computer's email program pops up with the selected staff members email address already filled in.

I can think of 3 things that may be happening. One your email program hasn't been set up on your computer yet or your email program is very slow and isn't working correctly or finally you have your pop-ups blocked. Many computers use a pop-up dialogue box to email out.

For Contact Links to work from websites a distributed based email program (Microsoft Outlook, Outlook Express, Eudora) must be installed on your pc or laptop. If your only email program is internet based (Yahoo, Google, AOL) the PC has no means to reach that address and clicking the links will result in nothing happening.

Even if you don't use your Distributed Based (Lives on your computer's hard drive- not on the web) email you can still use the "Contact Us" information. Make sure you have a distributed email system installed (typically comes with computer) and although the email won't go anywhere you can copy and paste the address into your internet account based email's compose new mail address box.

To check your pop-up blocker while on the Internet choose the word "Tools" in the upper right hand corner of the screen underneath the address bar and any tool bars you may have installed. It has a little cog icon and it is usually accompanied by other common icons such as a house for "home" and a printer to print. Once you have clicked on "Tools" from the drop down list choose "Popup Blocker" click on it - another list will appear- choose "Turn Off Pop-up Blocker" click on it.

If you are still have trouble contact the help desk directly tlaubach@okcmar.org


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